DELIVERY POLICY

Delivery is free for UNITED KINGDOM and worldwide. 

Delivery time

Our shipping times range from 1 to 3 working days for orders concerning mainland UNITED KINGDOM. The deadlines for preparing an order and then issuing the invoice, before shipping products in stock, are mentioned on the site. These deadlines exclude weekends or public holidays.

An email will automatically be sent to you when the items are shipped, provided the email address provided in the registration form is correct.

Delivery Times & Costs

During the order process, we will indicate the possible shipping times and formulas for the products purchased.

Our delivery times range from 7 to 10 working days. We take the time to prepare each order to satisfy our most loyal fans!

Delivery is free for UNITED KINGDOM and worldwide. 

Delivery Terms

The package will be given to the customer against signature and upon presentation of an identity document.

In the event of absence, a delivery notice will be left with the customer, to allow them to collect their package from their post office.

Delivery Issues

The customer is informed of the delivery date set when he chooses the carrier, at the end of the online ordering procedure, before confirming the order.

You will need to indicate the tracking number.

It is specified that deliveries will be made within thirty (30) days maximum. The order is fully refunded if delivery exceeds this deadline.

https://www.the-cowboy-hat.com/ is responsible until delivery of the product to the customer. Please note that the customer has three (3) days to notify the carrier of any damage or partial loss noted during delivery.